Privacy Policy

The Policy mentioned below is to assist you in understanding how we collect, use and safeguard the personal information you provide to UMMshadi, and to assist you in making informed decisions when using our site, products and services.

Your privacy is important to us, and so is being transparent about what we do to that information.

What Information we collect?

In order to provide our matchmaking services, we ask for certain personal information which is then displayed on our site on your behalf to appear in the search results by other users looking for a match. For that to happen, you hereby give your consent to collect, process, and share your personal information in order to provide the service.

UMMshadi, or its partners, collect following types of information;

1.   Information you submit by typing online;

While registering for our service, you share with us your personal details, such as name, your gender, date of birth, contact details, educational qualification, employment details, photos, marital status, your interests etc.

When you avail for a paid service, you provide our payment service provider with information, such as your debit or credit card number or UPI.

Your chats and messages with other users.

2.   Information that is not provided by typing but captured by the system.

User activity
Our system collect information about your activity on our services, such as date and time you logged in, features you've been using, searches, clicks and pages visited by you, and your interaction with other users.

Device Information
Our system also collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.

SMS permission

3.   Info our partners (payment gate way and transaction organisations, Hosting services provider, etc.) collect

UMMshai does not collect any credit card information. When you click payment button on our site, you are transferred to our payment gateway and transaction site/s. These partners use encryption technology to safeguard the information you provide to them, and are governed by strict security regimes implemented by the relevant authorities.

We collect information globally and store that information in Europe, USA or Canada. We may transfer, process and store your information outside of your country of residence, to wherever we or our third-party service providers operate for the purpose of providing you the Services.


How do we use the information we collect?

We use the information submitted by you to provide the Service, manage your account, provide you with customer support, conduct research and analysis about your use of our services for providing better services, communicate with you about services, promotions or offers that may be of your interest.

Recommend relevant matches to you and display your profile to other users.

Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable.


Who do we share your information with?

We do not sell, rent, share, trade or give away any of your personal information.

We publish the information shared by you with other users of UMMshadi to provide the services. We advise you to be cautious as to what you want to share with other users. You can always control your information display to other users through privacy settings.

We use third party providers for website enhancements, hosting, maintenance, backup, storage, payment processing, analysis and other services, which may require them to access or use your information. If a service provider needs to access information about you to perform services on our behalf, we ask them to sign a confidentiality agreement to protect your information.

We may be obliged by law to disclose your information, and/or when we believe that disclosure is necessary to protect our rights, other members interest and protection and/or comply with a judicial proceeding, court order, or legal process served to UMMnews.

You have the right to withdraw your consent from processing your information. Please note that by withdrawing your consent means, its deletion of your profile and we won't be able to provide further service to you.


How we secure your information?

While we implement safeguards to protect your information, no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Your credit card information, only if buying a premium plan, is stored by the payment gate way service provider. You are transferred to our payment gateway and transaction service provider’s site as soon as you click Get This Package button and select a Payment Method. These service providers use encryption technology to safeguard the information you provide, and are regulated by strict government security rules.


How long we keep your information?

We keep your personal information only as long as you use our service. We delete your information upon deletion of your account, or make it anonymous, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our website or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services.


Cookies and other tracking Tools

Similar to other commercial Web sites, our Web site utilizes "cookies" and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site. None of this information is associated with you as an individual.

Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access a Web site. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from Web page to Web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized., as a third party, collects information about your visit to our websites and displays appropriate advertisements on the google websites as well as on the google network. UMMshadi does not collect this information.

Most browsers allow you to delete cookies. Visitors can also opt out of Google's use of cookies.


How Do We Use Information We Collect from Cookies?

We use cookies and Web server logs to gather information about users’ browsing activities, which helps us improve our Web site for our customers. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another, which assists us to design and arrange our Web pages in a user- friendly way. Web server logs allow us to count how many people visit our Web site and evaluate our Web site’s visitor capacity.